[KevA]

Thought I'd share one of my Tasks today as different things get the Brain working with a wtf this is still a thing
2023 Triumph Speed Triple 1200 RR in for a Recal for the Detent Mechanism & Spring (1,474 Miles)
Got me thinking Triumphs have suffered this issue going back a number of years across various Models including the Tiger 800 & 955i (Done some of each) but I can't help wonder why when a Manufacturer has suffered an issue it then pops back up across some of their Model range.
Similar to the Reg/Rect on Motorcycles, For years right up until the present Models they still fail on a regular basis with some Models eating more than their fare share.


Factory fitted Detent & Spring.

Modified Detent & Spring.

Notice the Detent spring retaining arm has been beefed up and when I fitted the Spring it had, Well More Spring.

 

[Scumbag]

a lot of times it’s cheaper for manufactures to fix problems in the field when they happen than to stop production have a major design change and recall

if they realize a prob mid manufacturing and seeing 10% failures they say fuk it let em ride we will fix in the field as they pop up and change it on the next design. And sometimes that bad design gets redesigned worse or practically the same and passed on. Look at dodge and the Pentastar motors. They knew way early the oil coolers and filter housing was junk. Re designed the motor from 3.8 to 3.6. Fixed lots of issues and still never fully fixed the cooler and oil housing. Eventually revised the part to work so they just expect the ones to fail to fail and mechanics replace with the revised part.

so the answer to your question is the answer to 90% of the automotive worlds questions. MONEY MONEY MONEY

 

[KevA]

Yep agree, Kawasaki have a Policy with certain issues "Fix as and when it occurs"

 

[SteveAustin]

I work for a Japan company as a glorified product manager. It'll come down to the FIT rate (Failure In Time, essentially the inverse of MTBF), and then a study on the costs to redesign, cost to replace/repair, and budget. Finance'll set up a contra-account against the Warranty liability, and Kawasaki will either issue a recall (Class A/AC) or simply make a running change when the bad design parts run out in inventory (or if the replacement part is stocked/supplied between production runs, decide if they want to scrap the old design inventory prior to construction. That decision actually has more to do with the annual plan/revenue recognized in the quarter or FY and less to do with the costs to replace/repair, as the factory P&L is separate from the Design/Business Unit. The BU has to pay the repair/warranty/replace costs, not the Factory. The Factory has to make it's numbers or reduce staff or find another cost reduction. Bitter fights can occur between the leadership of the Factory and the BU, and usually Corporate - Kawasaki is much larger than just personal powersports vehicles - mediates and reviews for legal/regulatory liability, and that will settle the argument, usually in the Factory's favor because Shipping Trumps Everything(TM)).

I'm just really glad I'm in Telecoms where the most we'll do is burn someone's eye out or possibly electrocute them, and not, say, send a schoolbus full of nuns plunging over a cliff. Yanno?

 

[RJ2112]

^^^^ This is the stuff (outside of the core high competency mechanical knowledge) that makes this place so interesting.

 

[KevA]

^ ^ ^
Agree it's not what we usually have access to on the site and an interesting window into what goes on behind closed doors.