2023 ZX not starting, found some wires exposed on RH clip-on - HELP
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Yea that's bad. Thought just occurred to me that batteries need acid to work. 10 years ago bought a new battery, think it was a Yushua and it shipped with the acid in a bottle. I had to fill it and then charge it which was a very specific process. Wonder if acid was low or weak or if the didn't charge it. Don't know how new bikes are shipped. I've never had a problem with any of the bikes I've bought new. When I was riding to work every day the batteries lasted years. If they sit around then they don't last very well.
My Kuymco was used and had been sitting for a couple of years or more. Only had like 300 miles on it. I had to replace the fuel pump due to a bad O ring, think it hardened from sitting.
My Kuymco was used and had been sitting for a couple of years or more. Only had like 300 miles on it. I had to replace the fuel pump due to a bad O ring, think it hardened from sitting.
It’s specific on what the model and battery used. Most sport bikes and street bikes here recently come with a sealed battery already. Our specs are to charge them but they’re 70% or higher out of the box. Smaller bikes and offroad stuff. “Aside from the moto bikes that ship with lithium’s” come in a box with the supplied acid. So same process like the one you bought. We fill the battery with acid then have a charger that starts at 10amps and automatically lowers the amps as the battery reaches full charged. That’s how the manufacturers recommend we charge them. (With the gradual reduced amps). Our policy is on stuff that typically sell fast as soon as bikes assembled we do the battery then we have a shelf that’s for like 50 trickle charger ports and after it’s charged we keep them on the trickle charge till the bike sells. We will sometimes stick a generic battery on them for when they’re on the floor and people want to turn them on and see the dash or whatever. Not all models but some if it’s the only one or new gen or something . Then throw the real battery on it when we service for the customer who buys it.
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Hey all, visited the Kawasaki dealership after work yesterday and they wouldn't replace the battery under warranty. I then called other dealers and they said the same thing, bummer. However, they did say the new battery will come with a warranty, LOL but not the one that came with the bike.
Just to follow up on the original post, the image of the exposed wires at the connector on the RH Clip-on is how the bike comes from the OEM. We verified this against a new ZX6R on the showroom floor - the salesman was surprised. The harness covers it but it's not waterproof. It's still exposed, and I think water can get in there and short it out. It seems like a rubber cover should be there. Maybe they don't want this bike ridden in the rain?
Just to follow up on the original post, the image of the exposed wires at the connector on the RH Clip-on is how the bike comes from the OEM. We verified this against a new ZX6R on the showroom floor - the salesman was surprised. The harness covers it but it's not waterproof. It's still exposed, and I think water can get in there and short it out. It seems like a rubber cover should be there. Maybe they don't want this bike ridden in the rain?
That’s super odd. I own two of these and 3 on the floor. None of mine or the new ones we have or have sold have any exposed wires on the clip on that I can see.
And manufacturers give a one year warranty on the supplied battery so idk why they wouldn’t replace it. That’s pretty shady. We have had customers admit to leaving the switch on and if it’s under the one year we replace the battery. My issue would be assuming you haven’t left the battery on why my brand new bike had a dead battery.
dealerships like this give us all a bad name. Page 176 of your owners manual gives you the contact info for kawi consumer services in Santa Ana. The number is 949 460 5688. If it was me I’d contact them and tell them you have a 23 with a dead battery from no fault from you (if that’s the case) and your dealership refused to address the problem.
I’d also find a new place to trade with.
And manufacturers give a one year warranty on the supplied battery so idk why they wouldn’t replace it. That’s pretty shady. We have had customers admit to leaving the switch on and if it’s under the one year we replace the battery. My issue would be assuming you haven’t left the battery on why my brand new bike had a dead battery.
dealerships like this give us all a bad name. Page 176 of your owners manual gives you the contact info for kawi consumer services in Santa Ana. The number is 949 460 5688. If it was me I’d contact them and tell them you have a 23 with a dead battery from no fault from you (if that’s the case) and your dealership refused to address the problem.
I’d also find a new place to trade with.
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Good idea, I'll give them a call. They're right down the street from me, maybe I'll go in there, stand on a desk, and demand an explanation LOL, just kidding.
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It woudnt hurt. And I very well could be wrong about the actual warranty policy and it’s just a practice the old man started here to keep customers happy. I do know for sure no customer is paying for a battery here when the bikes the same dang year as the calendar lol. Just woudnt feel right.
Like new helmets. Since 1982 every single bike sold here new or used you get a brand new helmet. Of course nothing crazy pricey I think we do 250$ or if you want somthing higher we knock off the 250$. Ls2 makes pretty decent affordable helmets so we will sometimes give 2 100$ helmets if they need it
Back in 82 this kid came in bought a brand new dual sport type bike and was hit by a car just Moments after he left with no helmet. Would have saved him they said. and from that day on no one leaves without a new helmet. We even still have a yearly memorial ride in honor of that kid I was only 4 when it Happened so it’s been a thing here my whole life.
Did you have them run a good diagnostic on the bike to make sure it’s charging and doesn’t have any parasitic drains that could have cause the first battery to fail? I’d think that would be something they would of offered and also be confused as to why the early failure
Back in 82 this kid came in bought a brand new dual sport type bike and was hit by a car just Moments after he left with no helmet. Would have saved him they said. and from that day on no one leaves without a new helmet. We even still have a yearly memorial ride in honor of that kid I was only 4 when it Happened so it’s been a thing here my whole life.
Did you have them run a good diagnostic on the bike to make sure it’s charging and doesn’t have any parasitic drains that could have cause the first battery to fail? I’d think that would be something they would of offered and also be confused as to why the early failure
And to continue my rant. That’s why new bikes sells really doesn’t make good profit gains here. The old man alwasy had a rule new helmets and every new unit gets the factory oil drained and we service and start off will bellray. Conventional for the first 600 then bellray synthetic after that. then the first service is free here as far as the oil goes. That pretty much drains the small profit on the new bikes.
between the two stores it cost $6,280 A DAY just to open the doors. So that’s $6,280 a day to be made before we ever turn a profit. Winters are hard. Was started in 1937 and we have never laid the first guy off due to work shortages. Or anything. I think we have only ever had to fire but 4 maybe 5 guys. Most all that was due to stealing or trying to short customers. Light bill this month at the Honda shop was $2,100 the day it’s my turn to take this mess over fully I’m gonna be one stressed out dude. Hopefully the old man lives till 2037 that will be our hundred year anniversary and I don’t care what happens after that lol
Dealerships make their money off service and accessories and used bikes . We do a ton of used units . . And you only make that money by treating ever single person who walks in as fair as you can treat them. Dealerships already get a bad name “stealerships” and making a guy who just bought a brand new bike have to turn around and buy a brand new battery for it just doesn’t sit right with me 🤨
there is several options they could of done and it not cost you or them a dime. Just too lazy to do it.
between the two stores it cost $6,280 A DAY just to open the doors. So that’s $6,280 a day to be made before we ever turn a profit. Winters are hard. Was started in 1937 and we have never laid the first guy off due to work shortages. Or anything. I think we have only ever had to fire but 4 maybe 5 guys. Most all that was due to stealing or trying to short customers. Light bill this month at the Honda shop was $2,100 the day it’s my turn to take this mess over fully I’m gonna be one stressed out dude. Hopefully the old man lives till 2037 that will be our hundred year anniversary and I don’t care what happens after that lol
Dealerships make their money off service and accessories and used bikes . We do a ton of used units . . And you only make that money by treating ever single person who walks in as fair as you can treat them. Dealerships already get a bad name “stealerships” and making a guy who just bought a brand new bike have to turn around and buy a brand new battery for it just doesn’t sit right with me 🤨
there is several options they could of done and it not cost you or them a dime. Just too lazy to do it.
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I really like the new helmet rule. I've never heard of a dealership with that level of customer service in the Los Angeles area. It's all dog eat dog out here.
Yea. It’s a good rule. Even on used bikes. that kid getting killed really bothered him.
And la They have more people to equal it out so. We live In a relatively small town (500k or so ) and own the only two dealerships here. It be easy to monopolize on being the only local dealerships but that’s something the old man worked hard to avoid
And la They have more people to equal it out so. We live In a relatively small town (500k or so ) and own the only two dealerships here. It be easy to monopolize on being the only local dealerships but that’s something the old man worked hard to avoid
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What pisses me off is when a dealer tries to charge me to assemble the bike from the crate ('setup fee' or 'assembly fee'). I'm like, no, this line right here on the Mulroney shows you were paid $175 from Kawasaki to set it up. Drop the charge.
Hell, I'll take the bike in a crate and you can keep Kawi's setup money. @Scumbag, what's your dealership's policy on selling bikes in the crate? I'm thinking a ZX400RR (the four cylinder) is in my future circa November. (and, while we're at it... what major city is your dealership in/near?)
Yes, I intend to race it.
Hell, I'll take the bike in a crate and you can keep Kawi's setup money. @Scumbag, what's your dealership's policy on selling bikes in the crate? I'm thinking a ZX400RR (the four cylinder) is in my future circa November. (and, while we're at it... what major city is your dealership in/near?)
Yes, I intend to race it.
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Hey guys, the story is not over yet. I got MULTIPLE FAULT CODES WHEN I PUT THE NEW BATTERY IN, and it would hesitate before starting up!!!!! The whole dash was blinking! Long story short, I had it towed to the dealer and they cleared all the codes and it's good to go, drove it home. Charged me $180 to do it. No warranty because it was caused by a bad battery - a wear and tear item.
Dealer said when you try to start it with a weak battery multiple times, it'll throw a bunch of error code - and with the new battery in, it couldn't recover from it. I'm definitely going to buy one of those OBD2 code readers so I can delete those codes myself.
Dealer said when you try to start it with a weak battery multiple times, it'll throw a bunch of error code - and with the new battery in, it couldn't recover from it. I'm definitely going to buy one of those OBD2 code readers so I can delete those codes myself.
We don’t charge an assembly fee. Like you said we get paid from the manufacturer for that. Honda pays the most. And selling still in the crate can be tricky for warranty reasons. But we do it. Really just depends the customer. We have lots of race only customers. Especially off road stuff who buy still crated.
Wow. So charged you for a new battery and then a bs 180 to clear codes. On a brand new bike. Find a new dealership buddy.
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Not only that, but leave a two-star review (so they can't get it deleted) making it clear what shitbirds they are, on Google Maps.
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Will do.
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